Worcestershire County Council has a website where you can report WCC issues that affect You.

Worcestershire County Council has a website where you can report WCC issues that affect You.

CLICK HERE for Worcestershire County Council “Report It”

Worcestershire County Council covers: Bridges and Structures; Drainage and Flooding; Grit Bins, Gritting; Improvements to walking Cycling, Bus or Disabled Access; Mud, Oil or Spillage; Other Road or Pavement Issues; Overgrown Shrubbery; Potholes; Public Rights of Way; Street Lights; Traffic Lights or to track a previously reported Highways Issue.

Please note: Do not use this online service if your report relates to an immediate public safety issue, please contact the police


How to report issues that concern YOU and the wider community within Malvern Hills District Council.

Malvern Hills District Council has its own page where anyone can make reports to the Council.

CLICK HERE for MHDC Report It link

Report it

Worcestershire County Council announces the re-opening of a number of Household Recycling Centres from Monday 11th May.

Please find below an update on the reopening of a number of our Household Recycling Centres (HRC’s) from Monday 11 May.

We will be communicating the following information to the public at 12pm today and I would like to ask that you do not communicate this information until then.

We will be opening 7 of the 11 sites and these are:

*   Bromsgrove (Quantry Lane)

*   Malvern (Newlands)

*   Pershore (Hill & Moor)

*   Redditch (Crossgates)

*   Stourport (Bonemill)

*   Tenbury

*   Worcester (Bilford Road

This recognises the additional resourcing required to operate the sites in line with the new requirements, e.g. social distancing.

It is important to note that journeys to HRCs must only be undertaken if your waste or recycling cannot be stored at home safely or disposed of safely by other means.

I need your help to try and get the message to residents that this means they should only be visiting if the waste cannot be stored at their home without causing risk of injury, health or harm. There is no other reason the journey will be considered a legitimate purpose for travel.  If the waste can be temporarily stored, recycled or disposed of in a way that does not pose a risk to safety or human health, then this should be done.

We are encouraging residents to check the website for full details of the social distancing measures, opening times and other restrictions before they visit the HRC. These measures include a ‘one in, one out’ access policy, no staff assistance to remove items from vehicles so those visiting need to be able to remove their own waste, and additional services such as compost sales and charity reuse points will be closed until further notice.

We expect the sites to be very busy so residents may have to queue for a long time before they are able to access the site as only a limited number of cars will be allowed at any one time . We will have traffic management in place where possible and will monitor this to try and keep disruption to the network to a minimum.


Applications for an Independent Lay Member of the West Mercia Police and Crime Panel are invited from members of the public. Closing date: 5pm on Monday 18 May 2020.

Applications for an Independent Lay Member of the West Mercia Police and Crime Panel are invited from members of the public. Closing date: 5pm on Monday 18 May 2020.

The Panel covers the geographical areas of Herefordshire, Shropshire, Telford and Wrekin and Worcestershire with support for the Panel provided by Worcestershire County Council.

The Panel is part of the governance arrangements for policing in the West Mercia area and its role is to maintain a regular check and balance on the performance of the directly-elected West Mercia Police and Crime Commissioner.

 Information on Police and Crime Commissioners can be found via this link: http://www.worcestershire.gov.uk/info/20078/community_safety/861/police_and_crime_commissioners along with additional information on the recruitment process and an information pack.

Should you wish to apply, please download and complete the application form http://www.worcestershire.gov.uk/downloads/file/12481/independent_lay_co-opted_member_-_application_form  and return to Sheena Jones, Democratic Governance and Scrutiny Manager by 5pm on Monday 18 May 2020

either by email:

or by post: Sheena Jones, Democratic Governance and Scrutiny Manager, Legal and Governance, Worcestershire County Council County Hall, Spetchley Road, Worcester, WR5 2NP

 In addition to the Worcestershire County Council website, details of this position can also be found in the CALC newsletter, LinkedIn, Facebook and Twitter.


Abberley Parish Council on the 22nd April 2020, held their first Ordinary Parish Council meeting via ZOOM

Last night Abberley Parish Council held their first Ordinary Parish Council since the COVID 19 Pandemic via ZOOM. The meeting was a great success.

Changes in Government legislation have enabled the business of Parish Councils to continue by introducing the “Virtual Meeting” to discuss and make decisions.

The next Parish Council meeting will be staged via ZOOM  on Wednesday May 20th at 7.30pm. If you would like to join us please email "> for login details.


Worcestershire County Council update on Coronavirus and their services.

Update from Worcestershire County Councillor Cllr. Dr. Ken Pollock

At this time of unprecedented disruption to our daily lives, I am concerned that all representatives of the people of the Tenbury division should be fully aware of all that is being done to assist them in getting through the crisis with the minimum of trouble.

Worcestershire County Council is working with a number of other organisations under the One Worcestershire brand. Details of all the assistance that is being offered to businesses can be found by going to the Worcestershire Business Central website.

For personal help, try the Worcestershire County Council website. On the home page, you will find the Here2Help brand, that should answer most queries.

Some of the other organisations that have been helping put together this advice – and whose own sites offer their distinctive take – are the Worcestershire Local Enterprise Partnership, (the LEP), the Chamber of Commerce for Herefordshire and Worcestershire, the Federation of Small businesses, (the FSB), and National Farmers Union, (the NFU).

Government money is being channelled through the District Councils, so for the Tenbury Division, this is Malvern Hills District Council. They have done a great job with government cash for those affected by flooding, and now they are processing all business claims for assistance due to the virus crisis.

All of this effort is coordinated by a structure under the Local Resilience Forum, (the LRF), set up for any such emergency. This includes all the blue light services as well as the county’s councils.

Should you find that none of these answers your needs, please do get in touch with your local District Councillor, or me, as your County Councillor. We are also well aware of the effort put in by our local MP, Harriett Baldwin, who will always be keen to help if needed.

All of this effort is being complemented by the work of the NHS and the care sector, and I am sure we are all grateful for their selfless efforts. In addition, we must appreciate all the other essential work that goes on, often unrecognised, but nevertheless essential to our wellbeing.

Thank you for your attention and very best wishes for you all, in overcoming the problems we face, so we can enjoy this wonderful county, and country, long into the future.

Cllr Dr Ken Pollock,

Member, Tenbury Division,

Cabinet Member Responsible for Economy and Infrastructure, Worcestershire County Council, County Hall, Spetchley Road, Worcester, WR5 2NP

Abberley Parish Council Meeting on Wednesday 22nd April at 7.30pm via ZOOM

Abberley Parish Council are holding their next Parish Council meeting on Wednesday 22nd April at 7.30pm via ZOOM.

Government Legislation has changed for Parish Councils which came into force on the 4th April 2020 to enable Parish Councils across England to carry out their meetings. The change of legislation was introduced as a measure to support Parish Council during the COVID 19 Pandemic.

Parish Councils are now permitted to hold their meetings remotely, online and Abberley Parish Council will host its first Formal Ordinary Parish Council meeting on Wednesday 22nd April 2020 at 7.30pm via ZOOM.

The meeting is accessible to the public in exactly the same way that every other Parish Council meeting was and each meeting is set up with meeting ID and password details.

Should you be interested in logging into the Parish Council meeting on the 22nd April at 7.30pm please contact the Clerk by email on "> for login details. The meeting will be via ZOOM and therefore you will need to download the software on https://zoom.us/signin which is FREE. The meeting can be viewed via your PC or you can dial in via a UK phone number unique to ZOOM for meetings. The Clerk will supply all this information on request.

As per all Parish Council meetings the Public will be welcome to speak during “Public Question Time” and able to observe the remainder of the meeting.





Information from Abberley Village Stores.

Current Opening times;


Monday – Friday 9am – 6pm

Saturday 9am – 4pm

Sunday 10am – 12pm

Post office hours as normal.

Abberley General Stores is still open during the Covid-19 pandemic.

I’m sure that most people are aware by now that we’re still open but I just wanted to clarify the current arrangements given the situation so you can best prepare yourself before you come in or in case you or loved ones need to use our delivery or collection service.

We have had in place for a few weeks now, a two in two out policy. This is to keep our customers and staff as safe as possible when shopping and working in store. We have quite a big floor space for a village shop so we feel we are all able to keep at least 2 metres away from each other at all times. For this reason it is preferred that you take ‘two in two out’ to mean two people shopping in store at any one time but if you need to shop with another member of the household because you can’t leave them in the car or at home then we will allow more than one person per household but please take extra care to keep your distance from other shoppers and be prepared to wait longer so we can let just your household in at once if myself or any member of staff feel this cannot be achieved.

If you would prefer to shop in-store alone, we are happy to accommodate this but please be aware that you may have to wait a little longer so that we can get the queue down first. If you ring the doorbell at the front of the shop then we will attend to you outside and you can explain this to us.

We occasionally have extra help to stock shelves or collect deliveries for us. These people are often volunteers but they are aware that they need to keep their distance from you and during these times we may feel it necessary to reduce the number of customers in at any one time or to lock the door altogether and serve you from outside, just whilst a safe distance is not achievable inside, this isn’t often very long.

Whilst waiting outside please remember to keep away from each other, many a time when I bring the chairs in from outside people have moved them right next to one another so they can have a good chat. The 2 metre advice is still relevant when out in the fresh air so please be careful and allow people to leave the store without being crowded.

Deliveries and collections;
We are operating a delivery and collection service for anyone who feels they need or want it. There are no ‘vulnerable’ criteria, we feel you are the best judge of your own safety and that of others.

Deliveries – This are made on Mondays and Thursdays.
To order to be delivered to on a Monday please order by Saturday 4pm at the latest.

To order to be delivered to on a Thursday please order by Tuesday 4pm at the latest.

This gives us time to order bread and fruit and veg etc fresh ready for your delivery.

We can put orders up for you and these can be collected from shelving outside by the back kitchen double doors in the car park.
We prefer to keep the bulk of collections to Wednesdays and Fridays so we can organise staff around these busier periods, however, if you need to collect outside of these days please call us and we’ll try and help.

To place orders for delivery or collection please leave your orders on the answerphone on number 01299 896 620. We realise that you may not know what we have in stock / generally sell, especially if you are a new customer, but leave what you would ideally like on the answerphone and we will try and get items in even if we do not normally stock them or we will call you back with alternatives where available (if you have left a phone number). Please note, we can not call everyone back to confirm we have received their order but do not worry if you don’t hear from us until the day of your delivery or collection. We will get to you, do not worry, you will not be forgotten or missed. We realise it’s frightening stuck at home not knowing how you’re going to get supplies but we will be there. We often work late into the night and start early in the morning to get everything ready so just because the shop opening hours may have passed doesn’t mean you aren’t still in the system and we will get to you. If you are really concerned then you can always call us to speak to us in person using the 01299 896 000 number.

If you have symptoms;
Please do not enter the store. We understand that whilst people are told to self-isolate they can-not always get supplies delivered to them from supermarkets because of delivery wait times etc. If you ring the door bell on the front door I will come out and attend to you or we will happily put up collections or deliver to you if you phone in. We realise that symptoms do not always comply with delivery or collection days so please just call us on the 01299896000 number and explain and we will be happy to prioritise you so that you can keep yourself and others save by staying home. We have many vulnerable people shopping with us who we all need to try and keep safe and we ourselves are trying our best to keep our vulnerable loved ones at home safe by not bringing anything home. We can only achieve this by following these rules and we have delivered to many a family who have been self-isolating with symptoms, doing their bit to keep us all safe.

If the staff unknowingly contract this virus we like so many other key workers have the potential to spread it to others, this is why we wear masks and gloves all day, however uncomfortable and we serve you from behind the glass. If any staff develop any symptoms they will leave immediately and if we are not able to continue safely, in all likelihood we will probably have to close at least for a while. This would be a great shame as we have been able to reach so many people in these last few weeks and prevent them from having to leave their homes at all whilst still providing someone for them to talk to.

All of our staff at home or still working have had to make great sacrifices to keep the shop open. From those who have to stay home when they want to be in helping and working to those of us who just have to just wave to our parents through windows and keep to our rooms so we can try and keep everyone safe. Please respect this and do not enter with symptoms.

Lastly I’d like to say a massive thank you to our volunteers who, without them, we wouldn’t have been able to get to so many people or keep as stocked as we have. They have been our own little lifesavers and they are very much appreciated.

Also to our local suppliers, a massive thank you. We have been able to keep goods on the shelves that you may not have seen in the supermarket for some time. This is because our little local, often family run suppliers – who you have supported all year round by supporting us, have really come through for us all.
Mawley Town Farm – run by the Robinson family and their team have been absolutely amazing in keeping supply coming. Whilst Wiseman’s a national company, has reduced us to three days a week from six and who before this crisis began threatened to stop supply altogether despite driving past the door daily.
Also to Ashley’s Bakery – run by husband and wife team Estelle and Ashley, have been amazing. Never missing a delivery despite them both being out of action for sometime. Whereas Warburton’s a national supplier momentarily decided to stop supply altogether to us for at least two weeks at the start of the crisis but have since had a change of heart with intermittent supply going forward.

So many of our other suppliers too;
J Walsh – Tenbury Wells – paracetamol.
Cecil Hill – Hartlebury – Bread flour, yeast, pasta, chopped tomatoes.
Sue Coley – Abberley – reminding us all to keep calm and eat more cake.
Wenlock Edge
Wyre Pie – Far Forest,
Legges – Bromyard
Springfield free range chickens – Leominster
Our Meat suppliers from all over Worcestershire,
Hillhampton Honey,
Mill Orchard – Great Witley,
The breweries keeping us all sane whilst the pubs are shut – Cleobury, Wye Valley, Bewdley, Swan, Westons.
Bewdley Farm Shop,
They all deserve a mention for their tireless hard work.

Looking forwards to Drew’s tomatoes soon and Strawberries and Raspberries from Little Witley.


Abberley Village Stores

Video of Abberley Hill and the Clock Tower – The Solitary Rambler

Please see link below to the 20 minute video by the Solitary Rambler on his hike around Abberley Hill and the Clock Tower.

This film features most of the “Abberley Circular Walk”, the leaflet of which is found on Worcestershire County Council’s website. However, the Solitary Rambler ended up following it in the opposite direction to the route in the leaflet.

Filmed a week before the lockdown in the middle of March, this is his first film shot in 2020.

Locations include Abberley Village, Abberley Clock Tower, and the Abberley Circular Walk 😀

CLICK HERE to view The Solitary Rambler- Abberley Hill and Clock Tower.

Link to Solitary Rambler website: http://solitaryrambler.co.uk/129

Worcestershire County Council internal gold meeting in respect of COVID 19- Issue 9- 6th April 2020

CLICK HERE TO DOWNLOAD Look after yourself whilst staying at home

CLICK HERE TO DOWNLOAD hospital-discharge-patient-leaflet-editable-v3

Key Messages

Key Service Areas

Adult Services

  • Please see the attached Discharge from Hospital Leaflet.
  • To ensure we have appropriate levels of domiciliary care available for individuals on discharge from hospital we have secured appropriate hotel accommodation across the county to ensure individuals are safe and cared for following discharge from hospital. This will be free for the individual and once it is determined that they can return home a range of services will be available to provide support should it be needed.
  • Recruitment campaign ongoing with redeployed staff receiving training.
  • Approximately 150 new enquiries continue to be received daily through the here2help website, with a similar number of calls being taken over the phone through the Access Centre.

Children’s Services

  • Social Care capacity holding up, with additional shifts being worked and visits reduced to statutory minimum and carried out ‘virtually’ wherever possible.
  • Direct support provided to those leaving care who are living independently, especially around the Social Distancing message.
  • Calls for additional PPE remain.
  • Lower numbers of vulnerable children are attending school than expected but we are working hard to encourage attendance.
  • Government have confirmed they will provide additional funding to those pupils entitled to free school meals whilst at school during the Easter holidays.

Community Services

  • All Libraries and Museums remain closed
  • Registering of deaths is now taking place over the phone.
  • Trading Standards are actively raising awareness of potential scams
  • Support is being given through volunteers and through community groups to assist with pharmacy deliveries.
  • Food parcels continue to be distributed to the individuals within the Shielded Cohort / those in urgent need.

Economy & Infrastructure

  • All major infrastructure project construction sites are now temporarily shutting down in a controlled manner
  • All Household Waste & Recycling Centres remain closed
  • District Councils continue to support each other with the current challenge regarding refuse collections, with the aim to get back to normal schedules next week.
  • Additional goggles and other safety equipment are being sourced from schools across the county.
  • Thoughts turning to what steps can be taken in readiness for any potential recovery, with particular focus on highways maintenance.

Workforce and Training

  • Daily communication update issued to staff
  • The volunteer redeployment form for use by staff who may have capacity to support critical roles where resource is currently limited or where we believe there will soon be a shortage is now live.
  • County Hall remains closed to the Public
  • Close liaison taking place with relevant Trade Union organisations throughout this crisis has been well received.


  • Messages around Mental Health wellbeing advice and tips for home working
  • “Wrap around” for free local newspaper being distributed from Thursday. development for distribution next week


Official statistics and information are available on the link below:




There will be many vulnerable people in our community who will have to self-isolate. This site will provide a central location for the vulnerable that are unable to seek help from family, friends and neighbours.  You can request help, volunteer to help and find useful resources.

Want to help/volunteer or need assistance



NHS Website for information on Coronavirus

https://www.nhs.uk/conditions/coronavirus-covid-19/hospital-discharge-patient-leaflet-editable-v3 Look after yourself whilst staying at home